Our Services

Crisis / Incident Management

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When the Worst Happens

Despite the best efforts of a business, problems can occur. Often it is not the problem that is remembered but how the business deals with it. Has the business fully and effectively engaged with key stakeholders such as the retailer, local food enforcement authorities etc. Mock recall exercises can help, but often it comes down to experience of dealing with issues, the ability to calmly allocate and control key activities and effective communication. We can help you build these skills.

Some of the Areas in which we specialise

  • Development of robust Crisis / Incident Management Plans
  • Challenging Incident Management Plans (including out-of-hours)
  • Experienced Incident Management Team Leader
  • Liaison with retailers and enforcement authorities